LivePerson, Inc. (LPSN)
Technology
- Fundamental
- 2
- Sentiment
- 3
- Technical
- 4
Do Nothing: fundamentalScore is 2 (below required floor of 3), and liquidity also fails both the 20-day $5M and recent $1.5M minimums.
Company overview
LivePerson, Inc., along with its subsidiaries, specializes in developing and delivering conversational commerce software, alongside its Gainshare solutions. Its operations are organized into two main divisions: Business and Consumer. Through its Business segment, the company empowers various organizations to engage with their customers more effectively. This is achieved by leveraging the intelligent engine of LiveEngage, which powers a comprehensive suite of mobile and online messaging technologies. The Consumer segment, conversely, offers a platform where experts and individuals seeking information or knowledge can connect and interact through mobile and online messaging. A flagship offering from LivePerson is the Conversational Cloud. This robust, enterprise-grade, cloud-based platform facilitates seamless connections between businesses and consumers using various conversational interfaces, such as in-app and mobile messaging solutions. In addition to its core software, the company also provides professional services and specialized business consulting. LivePerson distributes its products through both direct sales teams and indirect partner channels. It serves a diverse clientele, including Fortune 500 corporations, various internet businesses, online retailers, small and medium-sized enterprises, automotive dealerships, educational institutions, public libraries, government agencies, and not-for-profit organizations. Geographically, LivePerson maintains an international footprint, with operations spanning the United States, Canada, Latin America, South America, Europe, and the Asia-Pacific region. Furthermore, the company has established strategic alliances, notably with TTEC to enhance customer experience, and with DMI to redefine customer engagement through digital interaction, messaging platforms, and AI-driven automation. LivePerson, Inc. was incorporated in 1995 and is headquartered in New York, New York.
Fundamental
weakLivePerson's fundamentals are distressed, with shrinking revenue, negative cash flow, and high leverage.
LivePerson’s fundamentals look weak and high-risk: multi-year revenue contraction, large GAAP losses (partly impacted by non-cash goodwill impairments), negative free cash flow, and a heavily burdened capital structure versus a micro-cap equity value. Liquidity is currently adequate (cash around the mid-$90M range and a current ratio a bit above 1), but financial risk indicators remain severe (distress-zone Z-Score and negative interest coverage). Near-term outcomes may be driven more by the pending SoundHound merger than by standalone earnings power.
Sentiment
fairSentiment is driven by merger prospects with SoundHound AI, but media tone has cooled recently.
Near-term tape is dominated by the announced SoundHound AI acquisition vote expected around 2026-08-20, with recent deal-support headlines offset by bearish Q2/10-Q coverage. Baseline media-sentiment delta is indeterminate due to a baseline-window timeout; no regulator-confirmed investigations surfaced, but a moderate red-flag cap applies because actionable catalysts conflict.
Technical
goodThe stock is oversold with no reversal, remaining below key moving averages and exhibiting strong downtrend signals.
LPSN earns a 4 because the short-term breakout is intact—price is above the 20/50-day and 9/21-day stacks with positive MACD and ADX above 50—but RSI/Williams are overbought and the stock is still under the 200-day ceiling near 3.09.
You’re looking at 2026-08-19 — more than 2 trading days ago.
Subscribers saw this then, and see today’s score, verdict and trade plan now.
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Not financial advice. For informational and educational purposes only.